Support

We are here to help

Last updated: December 1, 2025

Need a hand with Appysistant? Use the options below to get support fast. This page is public and indexed so you and your customers can easily find help, troubleshooting tips, and ways to contact us.

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Contact us

Email us for account, billing, or technical issues. Include your Apple ID (if relevant) and screenshots so we can help quickly.

contact@appysistant.com

Response time

We aim to reply within one business day. For urgent access issues, mention 'Urgent' in the subject line.

Quick fixes to try first

  • Force-close and reopen the app, then retry the action.
  • Check you are on the latest Appysistant version from the App Store.
  • Confirm network access is enabled (Wi-Fi or cellular) and VPNs are not blocking traffic.
  • If reminders are missing, verify notification permissions are granted in iOS Settings.
  • For login issues, reset your password from the sign-in screen and check spam/junk folders.

FAQs

How do I contact support from inside the app?

Tap Settings > Support to open your email client with a pre-filled support email. Add details and send.

How do I cancel or change my subscription?

Open the App Store > your profile > Subscriptions > Appysistant. Manage renewals or cancellations there; changes take effect at the next billing cycle.

Can you delete my data?

Yes. In the app, go to Settings > Delete account to remove your account and associated data. If it does not complete, email contact@appysistant.com from your account email for help or a data export.

Notifications are delayed - what should I check?

Ensure notifications are allowed in iOS Settings > Appysistant, focus modes are not silencing alerts, and low power mode is off. Reopen the app once to refresh background scheduling.

When you email us, include

  • The email tied to your Appysistant account.
  • Your device model and iOS version.
  • The exact screen or feature you were using.
  • A brief description of what you expected vs. what happened, plus screenshots if possible.

Accessibility & safety

  • We are improving accessibility. If you need adjustments for Dynamic Type, VoiceOver, or high-contrast use, email contact@appysistant.com so we can prioritize fixes.
  • To report a security concern, email contact@appysistant.com with "Security" in the subject.
  • For data or privacy questions, see our Privacy Policy.